Analytics and Chatbots for eCommerce

Overview Amongst the various tools and technologies that the eCommerce companies rely on, Analytics remains to be on the top – for the simple reason that analytics allows the eCommerce plays to understand their customers, products, and buyer behavior on the website. Analytics empowers companies with discovery, interpretation, and communication of patterns in data for critical decision making. Since the …read more

B2B, B2B2C, B2C, eCommerce, eCommerce for distributors, eCommerce for Manufacturers, eCommerce Platform

Evolution of B2B and B2C eCommerce solutions in the past couple of decades, as distinct offerings, has led to inefficiencies, with duplicated efforts that goes into maintaining separate eCommerce platforms. For organizations that would like to see a unified experience connecting B2B and B2C eCommerce storefronts at various levels of the supply chain, eComchain becomes an automatic choice. With eComchain, …read more

What features do B2B2C ecommerce Offer

One-click re-ordering in eCommerce

Customers can now increase their sales and shopper satisfaction with eComchain’s reordering feature It’s a known fact, it’s easier and cheaper to retain an ecommerce customer than trying to get a new shopper to visit the storefront. One of the ways to keep current shoppers interested and buying is by providing tools that make it easier for them to reorder …read more

eCommerce, eCommerce for distributors, eCommerce for Manufacturers, eCommerce Platform, Shopping Cart

Custom carts for a registered user using eComchain hosted storefront gives the user quicker access to frequently purchased products. Storefront user can view individual component details and add the saved items to their active cart. Follow these steps if your storefront users are interested in using this feature, providing an easier option to place orders thus retaining your customers on …read more

Built in Saved Carts for easy retrieval of frequently bought items on B2B eCommerce solutions

eComchain SalesRep/CSR Feature

eComchain’s SalesRep/CSR feature enables businesses to add sales representatives to customer accounts for the sales representatives are able to place orders on behalf of the assigned customers. This feature is very useful to support those customers who don’t have a way to get to their computers or who are not able to complete their order for some reason or …read more

B2B, B2B2C, B2C, Customer Service, eCommerce, eCommerce for distributors, eCommerce for Manufacturers, eCommerce Platform, eCommerce solution

eComchain, the only B2B2C Cloud-based eCommerce, is a leading eCommerce platform hosted on AWS and Microsoft Azure focused on ease of use and extensibility, with periodic updates providing innovative solutions for businesses across the board. With eCommerce requirements moving across businesses at a rapid pace, it’s imperative to implement an eCommerce solution that takes care of complex integrations, providing …read more

A unique B2B2C model with flexible and extensible eCommerce

Implementing Microservices

Let’s take a quick look at the differences between Microservices and Headless eCommerce. Microservices is an option for enterprise customers who already have matured online presence with large amount of content that would only be requiring a commerce microservice delivered via API. This online presence could be powered by a content-rich platform such as WordPress, Drupal and another platform of …read more

B2B, eCommerce, eCommerce for distributors, eCommerce for Manufacturers, Microservices

With the advent of new technologies, legacy eCommerce platforms have struggled to keep pace with the ever-changing buying habits of shoppers and the innovations that new technologies have been able to provide. Cloud-based platforms have helped businesses adapt without increasing the cost to maintain and without having to rewrite code or replace existing ways of doing business. In this white …read more