Live Chat Includes

  • Administrative User Interface to manage Live Agents setup
  • Multiple concurrent chat sessions
  • Web-based client
  • Multiple Chat groups each for Sales, Billing and Support
  • Email feature when offline
  • Chat routing
  • Chat history
  • Report features using the administrative interface
  • Chat icons to suit your business
  • Google Hangout integration
Live Chat
Frequently Asked Questions
Our proprietary Live Chat software comes embedded with every online store that’s hosted on our SaaS based platform. We can also provide you with an integration hook to use Google Hangout, if that’s your preference
Reach out to our experts who can assist with any issues related to the Live Chat software
We let you setup a maximum of 4 agents one for each group eg. Billing, Sales, Support, Other Services
Absolutely. Reach out to our experts who can demonstrate how to change a user interface to suit your business needs.
Since Live Chat is web-based on a cloud-based system, it is independent of the operating system. It is compatible with Windows, Mac OS, Linux and others.
You can send out emails from the same Live Chat window, if there are no agents online. Ensure you have the right email address, for the agents to get back to you.