IRCE is your one-stop-shop for all your e-commerce needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE @ RetailX will take place in the world-class city of Chicago. What Is IRCE? IRCE’s conference offers strategic educational sessions on the topics that matter to you most. With over 130 sessions covering various topics and trends, your needs are met at IRCE. What makes IRCE’s content unique is that it is curated, which means IRCE’s speakers are not only knowledgeable but prepared with helpful, actionable presentations for you to …read more
eComchain, the only B2B2C SaaS platform with a complete solution from manufacturer and distributor to end consumer, announced that it has been named as an April 2019 Gartner Peer Insights Customers’ Choice for digital commerce platforms. “Although eComchain is a young organization, compared to many others out there in the same space, eComchain has been able to maintain a 5/5 user-rating, and is proud to be named a Customers’ Choice based on feedback from enterprises and SMBs across the globe, who has found its online revenue increase due to the unique B2B2C features,” said Sandeep Kuttiyaur, CEO at eComchain. …read more
Ecommerce’s roots go back to the 1960s when business used the Electronic Data Interchange (EDI) to share business documents with other companies. It wasn’t until eBay started in the 1980s and Amazon’s start in the 1990s that ecommerce took off. Both companies kick-started B2C (Business to Consumer) ecommerce. Lagging behind B2C ecommerce is its sibling B2B (Business to Business). Although B2B got a later start, it has become a $1 trillion business and may outpace B2C in the near future. Foster Analytics predicts B2B ecommerce will reach $1.8 trillion and account for 17% of all B2B sales in the …read more
Today’s B2B ecommerce demands are straining older ecommerce websites. Vendors are finding their wholesalers, distributors, and agents are becoming more internet savvy and demanding more capabilities. Their customers are looking for a user friendly feature rich experience they are used to at top B2C sites. Vendors with outdated websites are finding it harder-and-harder to retain customers while their competitors who have updated their sites are gaining market share. Is it time for you to upgrade and modernize your B2B ecommerce site? The real question is, is your website generating the maximum revenues while reducing your costs? Both of these …read more
What’s all the buzz about AI in eCommerce ? Artificial agents that include chatbots are computer programs designed to simulate human thought process or behavior including conversations with human users. Artificial intelligence is being used to interface with customers on ecommerce sites, by being able to predict their behavior from their past buying patterns on the same site, in addition to informing customer service agents how to service inquiries, and even facilitate sales. With AI enabled within an ecommerce website merchants are able to display recommended products uniquely suited to shoppers based on the past history of purchases or based on the reviews …read more
An active Ecommerce site that has been around for nearly 10 years has tons of useful data, that very companies are able to decipher or derive its true value. With eComchain’s analytical engine, businesses can now avail of data-informed decisions available within its intuitive dashboard. With eComchain’s reports, merchants are now able to differentiate the data, predict customer behavior, be able to prescribe by taking proactive measures. Data collection can become an arduous task for the internal resources of a merchant or a business, which is where eComchain’s intelligent engine come into affect providing valuable insights into the historical data, providing …read more
In a “bricks-and-mortar” establishment you can gage your business by your interactions with the people who walk through your door. You don’t have that luxury in ecommerce. Instead you have analytics. eComchain provides numerous site related analytics to help you understand your customers and business – to make informed decisions. Metrics include, but are not limited to: revenue, orders, metrics by date ranges, metrics by specific time periods (e.g. month, week), day of the week, by city, by cart (e.g. average items by order, average cart value, and top selling products.)
Ensuring you have the right price for your online products is one of the biggest challenges ecommerce B2B businesses face today. A key differentiator in today’s rapidly-evolving markets where competition is fierce is your pricing strategy. eComchain expands your pricing strategy options with multiple custom pricelists, composed of any combination of products, and assigned to specific accounts. If a product is not assigned to a potential buyer’s account associated pricelist, the default price will be displayed. This capability is especially helpful if you have a multi-level discount strategy.
eComchain makes it easy to import your B2B customer accounts in bulk. Administrators can export customer data into a simple downloadable .CSV template. The .CSV file can then be imported in eComchain to create customer accounts.