eComchain is the industry leader, providing unmatched services to our customers

 

Comparison between eComchain and other eCommerce platforms

OPTIONS eComchain Shopify
User Plans Plans are tailored to business requirements Offers only 3 plans
Ongoing 1-on-1 Support Onboarding Store Setup Consultation Not Applicable
Tax Calculation Global Taxation calculations available Only US Tax Calculations available
SEO(Search Engine Optimization) Each product can be setup with multiple SEO tags Only one tag per product is available
Transaction Fee One FIXED rate, with no hidden fees Additional fee applicable based on the package selected
Email Templates All email templates are pre-configured with HTML designs, editable via the dashboard Ordinary non-Graphical email templates
Product Details Plenty of options to describe a product that make up a SKU Limited options to describe the product
Shipping Many options available to setup Shipping methods USPS is the only default shipping method available ONLY if a printer is purchased. Merchant need to upgrade to a higher plan for another set of shipping methods
Dashboard The dashboard is very intuitive with highend User Experience The dashboard is designed with limited options and fewer controls
Social Media Integration Pre-integrated with popular social media platforms Integrated only with Facebook for an additional fee
Getting Started Steps to setup an online store is as easy as 1-2-3 using the Site Builder tool Setting up a site can get laborious with limited tools to customize the selected template
Analytics Pre-integrated with powerful Google Commerce analytics engine Simple analytics engine
SKU Robust SKU Management that can be tagged to similar product codes Not able to tag SKUs to similar product codes
Account Management The dashboard has features to search for registered user by their account names / numbers, be able to export the details Very basic functionality to manage accounts
Tutorials Video Tutorials with detailed screenshots and sound, easy to comprehend There are not demos or videos available online
Marketing Campaigns Marketing campaigns through email available in newer release Manual process to send out marketing campaigns
B2B / B2C Solutions Offers solutions for B2B, B2C and B2B2C business models Suitable for only small ecommerce sites with no B2B solutions
OPTIONS eComchain Wix
Template Selection Hundreds of starter template available, that can be customized multiple times using eComchain's Site Builder tool Changes not possible once a template is picked.
Brand Advertisement No brand advertisements on any of the packages Advertises Wix brand on footer and header for basic packages
Support On call support available for all types of packages On call support available only for certain packages
Static (No E-Commerce) Sites Solutions available for sites with Static pages Minimal solutions available for sites with Static pages
Scalability Scalable solutions for SMBs and Enterprise organizations Ideal only for small businesses
Hosting Hosted on highly scalable secure Amazon server Hosted on Private server
Web Site Builder Launch sites in minutes using GUI-based Intuitive Site builder tool Minimal options to create sites using point and click options
Dash Board The unique dash board we have will provide on stop solution from orders to shipping. Dash board is confusing with app for every work
Help On Call Support, Online Support, Online Chat with a Personnel and Online videos available On call support only for high profile customers
B2B / B2C Solutions Offers solutions for B2B, B2C and B2B2C business models Suitable for only small ecommerce sites with no B2B solutions
OPTIONS eComchain Weebly
Template Selection Hundreds of templates available for various business verticals Has limited templates to pick from
Responsiveness Templates designed with responsive user interface Only handful templates responsive
Brand Advertisement No brand advertisements on any of the packages Advertises Wix brand on footer and header for basic packages
Scalability Scalable solutions for SMBs and Enterprise organizations Ideal only for small businesses
New Functionalities Monthly Periodic updates of Functionalities to meet various business requirements Less periodic updates
Transaction Fee One FIXED rate, with no hidden fees Additional fee applicable based on the package selected
# of Products Unlimited # of products for a catalog Price varies depending on the # of products for a catalog
Help On Call Support, Online Support, Online Chat with a Personnel and Online videos available On call support only for high profile customers
Scalability Scalable solutions for SMBs and Enterprise organizations Ideal only for small businesses
Content Management System (CMS) Powerful CMS Drag-and-drop features via Site Builder & Catalog Builder Offers minimal solution static web content and small ecommerce site
OPTIONS eComchain Bigcommerce
Credit Card Payments No additional Credit Card charges for any payment processor selected Additional Credit Card charges applied
Template Selection Hundreds of templates available for various business verticals Limited templates available at an additional cost
3rd Party applications 3rd party application plugins available out-of-the-box Additional 3rd party applications available at a cost
Revenue on Sale Unlimited number of products can be sold and there's no requirement to share the revenue Revenue shared model based on the online order total
Support Response time as low as 1 hour on Severity 1 tickets raaised Response time longer than an hour
SEO(Search Engine Optimization) With SEO tags available at the product level, products show up on search engines organically much faster Does not have an efficient SEO functionality
Blogging Easy to create powerful Blogs using Site Builder tool Blogging is very basic
Email Marketing Out of the box functionality with excellent features Available as plugins for an additional fee
Scalability Scalable solutions for SMBs and Enterprise organizations Ideal only for small to miz-size organizations
Search and Sort Integrated with popular Opensource Solr engine includes facets, type ahead search and many more Search functionality is not robust and there's no facet-based search bin
OPTIONS eComchain Shopify
Multi-Site Management Mapping sites to a registered domain can be done in 2 easy steps Requires skilled technical resources to manage site configurations
Indexing Indexes data automatically, admin monitoring not required Indexing required to be done manually by the administrator
Extensions All essential features provided out-of-the-box Extensions, that are required, developed by 3rd party vendors, can be expensive
Templates 100s of templates, for various business verticals, that can be customized using Site Builder tool, no coding required Not easy to deploy templates without technical assistance
Email Template Option to add/edit all available email templates for standard functionalities such as Order Creation, User registration, Order Shipped using html editor Each email template is created by a technical resource to be assigned to functionalities such as Order Creation, User Registration and others
Filters (Facets) Built in catalog filters based on SKU and attributes using awared-winning SOLR application Does not provide catalog filters out of the box
Multi-SKUs Provides multi-sku attributes for a single product Only single SKU product can be setup. Additional SKUs need to be added for a every new product id
Warehouses Option to setup multiple warehouses for each product including Aisle and Bin info There is no such feature available
Suppliers Supplier information can be mapped to each product and Includes Low stock alerts sent to the associated suppliers There is no such feature available
Staging and Production servers Multiple servers allows Merchants to test the functionalities on the Demo server before migrating the changes to the PROD server in a single click Changes need to be migrated to PROD server manually
Customization Cloud-based solutions include new features deployed on a monthly basis Customizations require full-time Magento developer(s)
Speed Hosted on highly scalable AWS platform, as per business requirements Magento Community edition under performs considerably. The enterprise edition is scalable at a min cost of US$25,000.00 annually.
Technical Skills No full time developer or technical knowledge required to manage the site Magento developers are required to develop and maintain the site, skilled developers are hard to find and expensive