OPTIONS | ||
User Plans | Plans are tailored to business requirements | Offers only 3 plans |
Ongoing 1-on-1 Support | Onboarding Store Setup Consultation | Not Applicable |
Tax Calculation | Global Taxation calculations available | Only US Tax Calculations available |
SEO(Search Engine Optimization) | Each product can be setup with multiple SEO tags | Only one tag per product is available |
Transaction Fee | One FIXED rate, with no hidden fees | Additional fee applicable based on the package selected |
Email Templates | All email templates are pre-configured with HTML designs, editable via the dashboard | Ordinary non-Graphical email templates |
Product Details | Plenty of options to describe a product that make up a SKU | Limited options to describe the product |
Shipping | Many options available to setup Shipping methods | USPS is the only default shipping method available ONLY if a printer is purchased. Merchant need to upgrade to a higher plan for another set of shipping methods |
Dashboard | The dashboard is very intuitive with highend User Experience | The dashboard is designed with limited options and fewer controls |
Social Media Integration | Pre-integrated with popular social media platforms | Integrated only with Facebook for an additional fee |
Getting Started | Steps to setup an online store is as easy as 1-2-3 using the Site Builder tool | Setting up a site can get laborious with limited tools to customize the selected template |
Analytics | Pre-integrated with powerful Google Commerce analytics engine | Simple analytics engine |
SKU | Robust SKU Management that can be tagged to similar product codes | Not able to tag SKUs to similar product codes |
Account Management | The dashboard has features to search for registered user by their account names / numbers, be able to export the details | Very basic functionality to manage accounts |
Tutorials | Video Tutorials with detailed screenshots and sound, easy to comprehend | There are not demos or videos available online |
Marketing Campaigns | Marketing campaigns through email available in newer release | Manual process to send out marketing campaigns |
B2B / B2C Solutions | Offers solutions for B2B, B2C and B2B2C business models | Suitable for only small ecommerce sites with no B2B solutions |
OPTIONS | ||
Template Selection | Hundreds of starter template available, that can be customized multiple times using eComchain's Site Builder tool | Changes not possible once a template is picked. |
Brand Advertisement | No brand advertisements on any of the packages | Advertises Wix brand on footer and header for basic packages |
Support | On call support available for all types of packages | On call support available only for certain packages |
Static (No E-Commerce) Sites | Solutions available for sites with Static pages | Minimal solutions available for sites with Static pages |
Scalability | Scalable solutions for SMBs and Enterprise organizations | Ideal only for small businesses |
Hosting | Hosted on highly scalable secure Amazon server | Hosted on Private server |
Web Site Builder | Launch sites in minutes using GUI-based Intuitive Site builder tool | Minimal options to create sites using point and click options |
Dash Board | The unique dash board we have will provide on stop solution from orders to shipping. | Dash board is confusing with app for every work |
Help | On Call Support, Online Support, Online Chat with a Personnel and Online videos available | On call support only for high profile customers |
B2B / B2C Solutions | Offers solutions for B2B, B2C and B2B2C business models | Suitable for only small ecommerce sites with no B2B solutions |
OPTIONS | ||
Template Selection | Hundreds of templates available for various business verticals | Has limited templates to pick from |
Responsiveness | Templates designed with responsive user interface | Only handful templates responsive |
Brand Advertisement | No brand advertisements on any of the packages | Advertises Wix brand on footer and header for basic packages |
Scalability | Scalable solutions for SMBs and Enterprise organizations | Ideal only for small businesses |
New Functionalities | Monthly Periodic updates of Functionalities to meet various business requirements | Less periodic updates |
Transaction Fee | One FIXED rate, with no hidden fees | Additional fee applicable based on the package selected |
# of Products | Unlimited # of products for a catalog | Price varies depending on the # of products for a catalog |
Help | On Call Support, Online Support, Online Chat with a Personnel and Online videos available | On call support only for high profile customers |
Scalability | Scalable solutions for SMBs and Enterprise organizations | Ideal only for small businesses | Content Management System (CMS) | Powerful CMS Drag-and-drop features via Site Builder & Catalog Builder | Offers minimal solution static web content and small ecommerce site |
OPTIONS | ||
Credit Card Payments | No additional Credit Card charges for any payment processor selected | Additional Credit Card charges applied |
Template Selection | Hundreds of templates available for various business verticals | Limited templates available at an additional cost |
3rd Party applications | 3rd party application plugins available out-of-the-box | Additional 3rd party applications available at a cost |
Revenue on Sale | Unlimited number of products can be sold and there's no requirement to share the revenue | Revenue shared model based on the online order total |
Support | Response time as low as 1 hour on Severity 1 tickets raaised | Response time longer than an hour |
SEO(Search Engine Optimization) | With SEO tags available at the product level, products show up on search engines organically much faster | Does not have an efficient SEO functionality |
Blogging | Easy to create powerful Blogs using Site Builder tool | Blogging is very basic |
Email Marketing | Out of the box functionality with excellent features | Available as plugins for an additional fee |
Scalability | Scalable solutions for SMBs and Enterprise organizations | Ideal only for small to miz-size organizations |
Search and Sort | Integrated with popular Opensource Solr engine includes facets, type ahead search and many more | Search functionality is not robust and there's no facet-based search bin |
OPTIONS | ||
Multi-Site Management | Mapping sites to a registered domain can be done in 2 easy steps | Requires skilled technical resources to manage site configurations |
Indexing | Indexes data automatically, admin monitoring not required | Indexing required to be done manually by the administrator |
Extensions | All essential features provided out-of-the-box | Extensions, that are required, developed by 3rd party vendors, can be expensive |
Templates | 100s of templates, for various business verticals, that can be customized using Site Builder tool, no coding required | Not easy to deploy templates without technical assistance |
Email Template | Option to add/edit all available email templates for standard functionalities such as Order Creation, User registration, Order Shipped using html editor | Each email template is created by a technical resource to be assigned to functionalities such as Order Creation, User Registration and others |
Filters (Facets) | Built in catalog filters based on SKU and attributes using awared-winning SOLR application | Does not provide catalog filters out of the box |
Multi-SKUs | Provides multi-sku attributes for a single product | Only single SKU product can be setup. Additional SKUs need to be added for a every new product id |
Warehouses | Option to setup multiple warehouses for each product including Aisle and Bin info | There is no such feature available |
Suppliers | Supplier information can be mapped to each product and Includes Low stock alerts sent to the associated suppliers | There is no such feature available |
Staging and Production servers | Multiple servers allows Merchants to test the functionalities on the Demo server before migrating the changes to the PROD server in a single click | Changes need to be migrated to PROD server manually |
Customization | Cloud-based solutions include new features deployed on a monthly basis | Customizations require full-time Magento developer(s) |
Speed | Hosted on highly scalable AWS platform, as per business requirements | Magento Community edition under performs considerably. The enterprise edition is scalable at a min cost of US$25,000.00 annually. |
Technical Skills | No full time developer or technical knowledge required to manage the site | Magento developers are required to develop and maintain the site, skilled developers are hard to find and expensive |