Ecommerce’s roots go back to the 1960s when business used the Electronic Data Interchange (EDI) to share business documents with other companies. It wasn’t until eBay started in the 1980s and Amazon’s start in the 1990s that ecommerce took off. Both companies kick-started B2C (Business to Consumer) ecommerce. Lagging behind B2C ecommerce is its sibling B2B (Business to Business). Although …read more
Today’s B2B ecommerce demands are straining older ecommerce websites. Vendors are finding their wholesalers, distributors, and agents are becoming more internet savvy and demanding more capabilities. Their customers are looking for a user friendly feature rich experience they are used to at top B2C sites. Vendors with outdated websites are finding it harder-and-harder to retain customers while their competitors who …read more
What’s all the buzz about AI in eCommerce ? Artificial agents that include chatbots are computer programs designed to simulate human thought process or behavior including conversations with human users. Artificial intelligence is being used to interface with customers on ecommerce sites, by being able to predict their behavior from their past buying patterns on the same site, in addition to informing …read more
An active Ecommerce site that has been around for nearly 10 years has tons of useful data, that very companies are able to decipher or derive its true value. With eComchain’s analytical engine, businesses can now avail of data-informed decisions available within its intuitive dashboard. With eComchain’s reports, merchants are now able to differentiate the data, predict customer behavior, be …read more