B2B eCommerce

Today’s B2B ecommerce demands are straining older ecommerce websites.  Vendors are finding their wholesalers, distributors, and agents are becoming more internet savvy and demanding more capabilities.  Their customers are looking for a user friendly feature rich experience they are used to at top B2C sites.  Vendors with outdated websites are finding it harder-and-harder to retain customers while their competitors who have updated their sites are gaining market share.

Is it time for you to upgrade and modernize your B2B ecommerce site?

The real question is, is your website generating the maximum revenues while reducing your costs?  Both of these two goals can be achieved with a state-of-the-art website with the highest demanded features like:

Wish List – ecommerce sites not using wish lists are losing potential sales.  Wish lists enable your customers to tell you what they want and are likely to buy

Loyalty Campaigns – provide incentives for your frequent customers and rewards them for incremental business

Chat box – enables you to provide superior customer service and enhance the purchasing experience while helping to close the sale

Product rating – many customers want to know what others have said about a product before buying.  Product ratings helps increase customers’ confidence in purchasing the product

Multiple product images and zoom – many customers appreciate the ability to view an item from multiple angles and see the item “close-up.”  These views give them increased confidence in their purchase.

 

 

Multiple product images and zoom – many customers appreciate the ability to view an item from multiple angles and see the item “close-up.”  These views give them increased confidence in their purchase.

Recurrent orders – makes it easier and more convenient to place orders for items customers want to automatically receive at a frequency of their choice

Flexible discounting – the ability to offer multiple different discounts to drive sales in different situations is a key to increasing sales.  Discounting can include such discounts as:  order volume, product volume, category, coupon, and one-time close outs.

Multiple platforms – to maximize sales, today’s ecommerce sites have to be accessible by mobile smart phones, tablets and computers.  Fewer sales are placed from an office computer each day.

Chatbot – is a great way to provide the benefits of chat box with the cost savings of AI (artificial intelligence).  Commonly asked questions can be addressed without the additional manpower expense

Top rated cloud hosting with AWS – with cloud based hosting you can save the expense and headaches of purchasing and supporting expensive hardware.  Amazon Web Services (AWS) is flexible, cost-effective, reliable, and secure

Highly responsive 24x7x365 support – reduces the risk and cost of non-optimal performance should a problem occur 

Lower administration costs – can be achieved with tools such as:

• Easy to use WYSIWYG website editor for customization
• Administration without IT intervention
• Bulk uploads for images, products, SKUs, customers

eComchain delivers all these benefits and more.

It gets even better, eComchain allows vendors to extend these benefits to their distribution chain through their unique B2B2C platform.  Wholesalers, distributors, agents and retailers can now access the same top features and benefits as the vendor on their own customized website.  They are also able to access the vendor’s product information – keeping them in sync with the latest information.  These sites can also have other products lines, for a complete solution.