Overview Amongst the various tools and technologies that the eCommerce companies rely on, Analytics remains to be on the top – for the simple reason that analytics allows the eCommerce plays to understand their customers, products, and buyer behavior on the website. Analytics empowers companies with discovery, interpretation, and communication of patterns in data for critical decision making. Since the …read more
The majority of online stores focus on setting up a visually appealing website that generally don’t generate the revenue they expect. In other words, many of the online stores built do not focus on converting the website visitors to orders. Importance is given to the design over conversion, which is ok in the short term. In the long run, they …read more
A Chatbot is a service that can be used to maximize customer engagement with various power tools management by the administrator. This service also belongs to Artificial Intelligence domain, wherein a machine with answers is set up by the merchant and can chat will online shoppers. For e.g. online shoppers may have a question or two about products based on …read more
Chatbots are the future of eCommerce. Even if you have the best products showing up on your online catalog, if your customers are not able to interact with you seamlessly, they will look at other eCommerce or online catalogs offering the same products, by one of your competitors. Chatbots offer urgency, immediacy and speed. Imagine how you can grow your …read more